1. Information we collect
We collect account information such as name, email address, password credentials, workspace or company details, user role, and login session data.
Inside the product, Brandaflow.com may store creator records, social profile usernames, public profile URLs, campaign details, deliverables, post links, performance metrics, reports, internal notes, activity logs, subscription information, and client portal access records.
2. Public social media data
When you ask Brandaflow.com to check a creator profile or campaign post, we may retrieve publicly available social media information such as follower count, view count, likes, comments, shares, saves, captions, published dates, and engagement signals.
This data is used to help your team evaluate creators, track campaign performance, calculate metrics, and generate reports.
3. How we use information
We use your information to provide the Brandaflow.com workspace, authenticate users, enforce workspace permissions, track usage limits, generate reports, show analytics, improve product reliability, and support customer requests.
We may also use aggregated and anonymized data to understand product usage, platform health, feature adoption, and performance trends.
4. Workspace and client access
Brandaflow.com is built around workspace-level access. Users only see data connected to their assigned workspace, role, and permission level.
Client users can view assigned campaigns, posts, metrics, spend, and reports, but they cannot edit internal creator records unless access is expanded by the workspace owner.
5. Data sharing
We do not sell personal or workspace data. We may share limited data with service providers that help us operate Brandaflow.com, such as hosting, database, analytics, email, payment, and public data retrieval services.
These providers are only given access needed to perform their services.
6. Payment and subscription data
If payments are enabled, Brandaflow.com may store subscription plan, invoice, payment status, billing cycle, and usage limit information. Sensitive payment processing may be handled by a payment gateway, and Brandaflow.com should not store full card details.
7. Data security
We use practical safeguards such as authentication, workspace scoping, role-based access, session controls, and audit trails for important actions. No system is perfectly secure, but we work to keep access limited and traceable.
8. Data retention
We keep workspace data for as long as needed to operate the product, support reports, preserve campaign history, comply with legal obligations, and resolve disputes. Workspace owners may request deletion or export where available.
9. Your choices
You may update account information, manage workspace users, remove client access, delete certain records, or contact us for privacy-related requests.
10. Contact
For privacy questions, product data requests, or partnership inquiries, contact Brandaflow.com through our public contact page.
Contact Brandaflow.com